refund – Avenues IT

Refund & Return Policy

1. Introduction

This Return and Refund Policy shall only be applicable for refund via Avenues IT.

2. Application for Refunds/Returns

Subject to the term and condition in the Refunds and Return Policy , Buyer may apply return of the purchased item(s) and/or refund prior to the expiry of our shop Guarantee Period.

3. Period of Refunds and Returns

The item(s) will only be available to refunds/returns in within 7 days after the date of item(s) purchased.

4. Requirement of Refunds and Returns

If the Buyer(s) wanted to returns and refunds the item(s), please contact to our customer service / administrator to confirm the item(s) are available to refunds; either, bring the item(s) and the receipt to our shop(s) in completed piece.

5. The item(s) are accepted refunds/returns in condition of:

The received item(s) are not match to the Buyer ordered.

The item(s) are received incompletely.

The item(s) has not been received by Buyer.

If the order(s) charged more than the value of item(s), will refund the difference to the Customer

6. Refunds Process

The Buyer will only be refunded after Avenues IT. has confirmed the condition of item(s). The refund will be made to Buyer’s designated credit/debit card, whichever is applicable.